SMS Terms & Program Disclosure

Last updated: August 17, 2026

These terms describe the text messaging program operated by TIGO INSURANCE LLC, 4016 Southern Vista Loop, Saint Cloud, FL 34772.

Program Name

TIGO Insurance — Lead Follow-Up & Customer Care

Types of Messages You May Receive

• Follow-up to a quote request — replies and questions related to a request for information you submitted to us.
• Appointment reminders — confirmations and reminders for calls or meetings you scheduled with our agent.
• Policy updates — service messages about an application or a policy you hold, such as missing documents, carrier requests or renewal information.
• Enrollment period updates — reminders about open enrollment, special enrollment periods and applicable deadlines.

These are conversational and customer care messages related to the service you requested.

How We Obtain Your Consent

We send text messages only to individuals who have given us express consent to be contacted by text message. Consent is obtained in one of the following ways:

• Through the chat widget on this website.
• Verbal confirmation during a phone call.
• Email confirmation.

The contact form on this website does not collect consent to receive text messages; it is used only to request information. Consent to receive text messages is not a condition of purchase of any goods or services. We do not send text messages to anyone who has not provided consent through one of the methods above, and we do not purchase, rent or otherwise obtain phone numbers from third parties for this program.

Message Frequency

Message frequency varies.

Cost

Message and data rates may apply. These charges come from your mobile carrier and are your responsibility.

Getting Help

For help, reply HELP to any message from us, or call us at (305) 798-2606. You can also email info@tigoseguros.com.

Opting Out

You may cancel at any time. Reply STOP to any message from us to opt out. After you send STOP, we will send one confirmation message and then stop sending text messages to that number. You may still contact us by phone or email, and you may opt back in at any time by using one of the consent methods described above.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery is subject to your mobile carrier's network and to the availability of your device.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details on how we handle your information, see our Privacy Policy. Your use of this website is also subject to our Terms of Service.

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